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Synclo for hospitalityFill rooms, events and tables, and bring guests back.
Synclo CRM tracks group, corporate and event sales alongside every guest's history and preferences, so your sales team closes more groups and your guests come back more often.
Alci sent the wedding proposal with ballroom availability and 3 menu packages.
Sports team confirmed. Alci converted the option and blocked 40 rooms.
Site visit booked for the airline crew contract.
Built for every kind of hospitality business.
Hotels, resorts, restaurants and venues selling rooms, events and experiences.
Synclo in one sentence. One subscription that runs sales, people, finance, projects, service, supply and learning, with Alci, an AI colleague that reads your data and handles the routine work.
See a working day with Synclo →Hotels and resorts
Groups, events, corporate accounts and returning guests.
Restaurant groups
Reservations, private dining, staff rotas and suppliers.
Venues and event spaces
Function rooms, options, contracts and deposits.
Serviced apartments
Long-stay enquiries, contracts, housekeeping and renewals.
Why growth stalls in hospitality.
The same pressures appear in almost every hospitality business we meet, in the boardroom and on the front line.
Planners send the same RFP to five hotels; the fastest complete proposal wins.
Tentative bookings block space and then quietly lapse.
Preferences and history are not shared between stays and outlets.
“I build every proposal from scratch.”
“Group blocks hurt our rates because sales cannot see demand.”
“A regular guest arrived and nobody knew.”
The same week, told twice.
First the way it usually goes, then with Synclo on the team. Same work, same people — watch the number.
How Synclo drives growth in hospitality.
Five capabilities, each shown with an example of Alci at work.
Proposals in minutes
Alci builds event and group proposals from live space, room availability and package templates.
In practiceA 300-guest wedding RFP gets a complete proposal with floor plans and menus the same afternoon.
Option management
Every tentative booking has a deadline; Alci follows up and releases space automatically.
In practiceAlci releases a lapsed option for the ballroom and offers the date to the waiting list.
Group pricing with revenue in mind
Sales sees forecast demand and displacement before quoting group rates.
In practiceAlci suggests moving a group to the following week where demand is lower and rates can be better.
Corporate accounts
Track corporate agreements, production and renewals.
In practiceAlci shows an airline produced 2,900 room nights against a 2,000 commitment, a strong basis for renewal.
Guests who come back
One guest profile across rooms, restaurants and spa, with preferences and occasions.
In practiceAlci reminds the team that a returning guest's anniversary is during their stay.
Function space, booked and on option
Sales sees what is definite, what is on option and what is free, before quoting.
Option converted to definite · Sports team dinner
A working day in hospitality, with Synclo.
Five moments from an ordinary day. On the left, how it usually goes. On the right, the same moment with Synclo.
- 08:00Sales manager
Searches the inbox for yesterday's event enquiries.
With SyncloFinds every enquiry answered with space, dates and a proposal ready to send.
- 10:30Events coordinator
Double-checks function space in a shared calendar.
With SyncloHolds the room on a first option that releases automatically when it expires.
- 13:00Restaurant manager
Rebuilds the rota after two sick calls.
With SyncloFills the shift from available staff in two taps.
- 16:00Front office
Misses that a returning guest is checking in.
With SyncloSees the guest's preferences and past stays as they arrive.
- 19:00General manager
Waits for the night audit.
With SyncloAsks Alci for tonight's occupancy, events revenue and on-the-books business.
Alci at work in hospitality.
Pick a request, or type your own. This is what your team sees in Synclo.
Demo with sample company data.
Spend meetings on decisions, not status updates.
Alci prepares the numbers before anyone walks in, answers questions live, and turns decisions into tasks.
Before
- Alci prepares new enquiries, options expiring, forecast occupancy and VIP arrivals.
During
- Sales and revenue agree group rates and space decisions with demand on screen.
After
- Proposals, holds and guest preparations are created automatically.
One short briefing aligns sales, revenue and operations every day.
Also: Weekly revenue meeting
- Forecast occupancy and pick-up by segment
- Group displacement before quoting large blocks
- Rate positioning against demand
- Corporate account production against commitments
- 07:00Pack ready
Alci prepares new enquiries, options expiring, forecast occupancy and VIP arrivals.
- 09:05Question in the room
“Which tentative bookings expire this week?”
- 09:06Alci answers
6 options expire this week worth AED 840K. I sent reminders to all planners; 2 have already confirmed.
- 09:20Decisions captured
Proposals, holds and guest preparations are created automatically.
One platform for the entire hospitality operation.
Sales is only the start. All eight modules and Alci share the same data, under one subscription.
- Bookings, groups and events across channels
- Guest profiles and stay history
- Corporate accounts and revenue tracking
- Guest requests for room service and assistance
- Housekeeping and maintenance tickets
- Escalations between departments
- Guest billing and payments across outlets
- Revenue by rooms, F&B and events
- Department budgets and forecasting
- Shifts across front office, F&B and housekeeping
- Attendance, payroll and service charge
- Performance by role
- Bulk seasonal hiring
- Interviews across properties
- Onboarding coordination
- Service standards and guest handling
- Food safety and compliance training
- Onboarding for new staff
- Answers questions from your live data
- Runs routine work by command
- Learns your patterns and handles repeat cases
Connects to the systems you already rely on.
Keep what works. Synclo connects to it, brings the data into one view, and lets Alci act on it.
Hotel systems
Sales channels
Payments
Finance
Connections run through Synclo integrations, file imports and our open API. Tell us what you use and we will confirm exactly how each one connects before you start.
From your files to a running company, in days.
How a hospitality business moves onto Synclo. No consultants, no long project, and nothing changes until you are ready.
- Day 1
Share what you have
Upload your existing spreadsheets or connect your current system: your guest and corporate account lists, function space, rate cards and staff rosters.
- Within days
Synclo sets itself up
Modules are arranged around your enquiries, events, function space, corporate accounts, guests and rotas. There is no consultant and no implementation project.
- First week
Your team starts working
People work in plain language and ask Alci when they are unsure, so there are no training courses to sit through.
- From then on
Alci takes on the routine
Alci learns how your team handles enquiry replies, option reminders and returning-guest follow-ups, and offers to take it over one approval at a time.
- All eight modules and Alci
- Set-up from your own files
- Connect SAP, Oracle or Dynamics first
- Updates and support included
- One price, agreed in writing
- A 14-day free trial, or a guided pilot