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Synclo for healthcareMore patients and stronger contracts, with less admin.
From the first enquiry to the follow-up visit, and from corporate wellness deals to insurer contracts, Synclo CRM helps healthcare providers grow while keeping patient data private and staff focused on care.
Alci booked the implant consultation with Dr. Rana on Monday and sent pre-visit forms.
Dermatology plan created. Alci scheduled 3 follow-ups and sent the estimate.
Corporate wellness proposal sent: 400 staff, annual screening package.
Built for every kind of healthcare business.
Clinics, hospitals, labs and pharmacies growing patients and corporate contracts.
Synclo in one sentence. One subscription that runs sales, people, finance, projects, service, supply and learning, with Alci, an AI colleague that reads your data and handles the routine work.
See a working day with Synclo →Clinics and medical centres
Enquiries, appointments, treatment plans and returning patients across every branch.
Hospitals
Corporate and insurer contracts, referrals and the business side of patient care.
Dental, dermatology and aesthetics
Consultations, multi-session plans and patient follow-up.
Labs, diagnostics and pharmacies
Corporate screening, collections, stock with expiry dates and repeat orders.
Why growth stalls in healthcare.
The same pressures appear in almost every healthcare business we meet, in the boardroom and on the front line.
Patients call, message and fill forms. Many never get a booked appointment.
Patients start a course of treatment and quietly drop off after the second visit.
Wellness, insurer and corporate contracts are negotiated by email with no pipeline.
“I answer the same price questions forty times a day.”
“I do not know how many enquiries became patients.”
“Our corporate renewals sneak up on us.”
The same week, told twice.
First the way it usually goes, then with Synclo on the team. Same work, same people — watch the number.
How Synclo drives growth in healthcare.
Five capabilities, each shown with an example of Alci at work.
Turn enquiries into booked appointments
Calls, WhatsApp, website and aggregator enquiries go to one inbox. Alci answers routine questions, offers slots and books directly into the doctor's calendar.
In practiceA patient asks on WhatsApp at 10 pm about braces. Alci explains the consultation, offers three slots and books Sunday 11 am.
Help patients complete their treatment
Treatment plans with follow-ups and reminders. Alci notices missed sessions and helps the team re-engage.
In practiceAlci flags 26 physiotherapy patients who missed their fifth session and sends each a friendly reminder with a one-tap rebooking link.
Corporate and insurer pipeline
Corporate wellness, occupational health and insurer contracts tracked from proposal to renewal.
In practiceAlci reminds BD that an airline's 1,200-employee screening contract renews in 90 days, with last year's utilisation attached.
Referral relationships
Track which doctors and partners refer patients, and thank them properly.
In practiceAlci shows that 3 GPs referred 40% of last quarter's cardiology patients.
Privacy by design
Role-based access means sales sees only what it needs; clinical notes stay with clinicians.
In practiceThe marketing team can see that a patient is due a check-up, but not why they visited.
Today's clinic, filling up in real time
Alci books enquiries into open slots and fills cancellations from the waiting list.
Slot filled from WhatsApp enquiry · Dr. Rana 11:30
A working day in healthcare, with Synclo.
Five moments from an ordinary day. On the left, how it usually goes. On the right, the same moment with Synclo.
- 08:00Front desk
Starts the day with forty unanswered messages.
Alci has already answered routine questions overnight and booked six consultations.
- 10:15Clinic manager
Fills cancellations by calling round.
Freed slots are offered to the waiting list automatically and filled within minutes.
- 12:30Doctor
Hears about missed sessions weeks later.
Sees which of their patients missed a session, with reminders already sent.
- 15:00Business development
Finds a corporate renewal in an old email.
Gets Alci's renewal brief 90 days ahead, with last year's utilisation attached.
- 18:30Medical director
Waits for the monthly report.
Asks Alci how many enquiries became patients this week, by clinic and channel.
Alci at work in healthcare.
Pick a request, or type your own. This is what your team sees in Synclo.
Demo with sample company data.
Spend meetings on decisions, not status updates.
Alci prepares the numbers before anyone walks in, answers questions live, and turns decisions into tasks.
Before
- Alci summarises bookings, no-shows, enquiries and patient feedback for each clinic.
- Doctors see their own schedule gaps and follow-ups due.
During
- The team fixes the week's gaps: open slots are matched with waiting patients live.
- Feedback issues are assigned to an owner.
After
- Patients on the waiting list are offered the freed slots automatically.
- Feedback follow-ups are tracked to closure.
A 15-minute huddle replaces a long meeting and three spreadsheets.
Also: Monthly corporate accounts review
- Utilisation of every corporate and insurer contract
- Renewals due in the next 90 days with usage data
- Claims rejected and why
- New corporate leads and proposals in progress
- 07:00Pack ready
Alci summarises bookings, no-shows, enquiries and patient feedback for each clinic.
- 09:05Question in the room
“How many enquiries became appointments this week?”
- 09:06Alci answers
184 enquiries, 121 appointments booked (66%). WhatsApp converts best at 74%.
- 09:20Decisions captured
Patients on the waiting list are offered the freed slots automatically.
One platform for the entire healthcare operation.
Sales is only the start. All eight modules and Alci share the same data, under one subscription.
- Clinical and admin staff records
- Shift planning, overtime and payroll across facilities
- Workforce planned around patient demand
- Patient requests for appointments, records and services
- Internal requests between clinical and admin teams
- Escalations with owners and deadlines
- Billing, payments and insurance claims
- Revenue by treatment, service and facility
- Budgets and cost control by department
- Medicines, equipment and supplies by location
- Batch, expiry and compliance-aware tracking
- Procurement and vendor management
- Hiring for medical, admin and support roles
- Credential checks and multi-stage interviews
- Offers and onboarding
- Clinical protocols and compliance training
- Certification tracking with expiry alerts
- Onboarding for new staff
- Answers questions from your live data
- Runs routine work by command
- Learns your patterns and handles repeat cases
Connects to the systems you already rely on.
Keep what works. Synclo connects to it, brings the data into one view, and lets Alci act on it.
Patient channels
Clinical systems
Payments and insurance
Collaboration
Connections run through Synclo integrations, file imports and our open API. Tell us what you use and we will confirm exactly how each one connects before you start.
From your files to a running company, in days.
How a healthcare business moves onto Synclo. No consultants, no long project, and nothing changes until you are ready.
- Day 1
Share what you have
Upload your existing spreadsheets or connect your current system: patient enquiry lists, doctor schedules, price lists and corporate contracts (clinical records stay in your EMR).
- Within days
Synclo sets itself up
Modules are arranged around your enquiries, appointments, treatment plans, referrals and corporate contracts. There is no consultant and no implementation project.
- First week
Your team starts working
People work in plain language and ask Alci when they are unsure, so there are no training courses to sit through.
- From then on
Alci takes on the routine
Alci learns how your team handles appointment reminders, waiting-list offers and treatment follow-ups, and offers to take it over one approval at a time.
- All eight modules and Alci
- Set-up from your own files
- Connect SAP, Oracle or Dynamics first
- Updates and support included
- One price, agreed in writing
- A 14-day free trial, or a guided pilot
Onfinio
Medical billingSynclo designed and implemented a medical billing system for Onfinio, automating claims processing and strengthening revenue cycle management with fewer manual steps.
Talk to us about your project