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Synclo for finance and bankingGrow client relationships with compliance built in.
Synclo CRM gives relationship managers a single view of every client, product and opportunity, with KYC, approvals and audit trails built into the sales process rather than added after it.
AED 248.6M
KYC started for SME working capital. Alci requested 7 documents with a secure upload link.
All KYC documents verified. Alci drafted the trade finance proposal.
Equipment loan approved. Alci prepared the facility letter and onboarding checklist.
Built for every kind of finance and banking business.
Banks, finance companies, insurers and investment firms growing client relationships.
Synclo in one sentence. One subscription that runs sales, people, finance, projects, service, supply and learning, with Alci, an AI colleague that reads your data and handles the routine work.
See a working day with Synclo →Banks and finance companies
Relationship managers, client onboarding and product cross-sell.
Insurers and brokers
Policies, renewals, claims follow-up and broker relationships.
Investment and wealth managers
Client portfolios, reviews, documents and suitability records.
Fintechs and payment firms
Merchant onboarding, KYC steps and account growth.
Why growth stalls in finance and banking.
The same pressures appear in almost every finance and banking business we meet, in the boardroom and on the front line.
Clients wait while documents bounce between RM, compliance and operations.
Each product team sees only its own products, so nobody sees the whole client.
When regulators ask who approved what and why, the answer is in emails.
“I chase the same documents three times.”
“I cannot see which files are incomplete until they reach me.”
“I do not know which clients use only one of our products.”
The same week, told twice.
First the way it usually goes, then with Synclo on the team. Same work, same people — watch the number.
How Synclo drives growth in finance and banking.
Five capabilities, each shown with an example of Alci at work.
Faster, cleaner onboarding
KYC checklists by client type, secure document upload, expiry tracking and approvals in one flow.
In practiceAn SME uploads all 7 documents through a secure link; compliance approves in one day instead of nine.
Next-best product for every client
Alci looks at each client's products, balances and activity and suggests what they are likely to need next.
In practiceAlci finds 120 SME clients with growing payroll but no corporate cards and creates a campaign for their RMs.
Relationship managers who are always prepared
Before any meeting, Alci prepares the client's products, recent activity, open requests and opportunities.
In practice"Prepare me for Al Noor Trading." A one-page brief is ready, including a maturing deposit to discuss.
Approvals and audit built in
Credit, pricing and exception approvals follow your policies, with every step logged.
In practiceAn auditor asks who approved a pricing exception; the answer, with reasons and timestamps, takes seconds.
Retention signals
Alci watches for falling balances, fewer transactions and complaints, and alerts the RM early.
In practiceA corporate client moved 40% of balances out in 30 days. The RM gets an alert and a suggested retention offer.
Onboarding that does not lose clients on the way
See every client from first contact to active account, and where files get stuck.
Most drop-off happens while waiting for documents. Secure upload links and reminders from Alci cut the wait from 9 days to 3.
A working day in finance and banking, with Synclo.
Five moments from an ordinary day. On the left, how it usually goes. On the right, the same moment with Synclo.
- 08:00Relationship manager
Starts the day by searching for client documents.
Opens a morning brief from Alci: expiring IDs, maturing deposits and client birthdays.
- 10:00Onboarding team
Chases missing KYC documents by email.
Sends one secure checklist; Alci follows up until every document is in.
- 12:30Compliance officer
Samples files by hand before an audit.
Reviews a complete, logged history of every client interaction and approval.
- 15:30Branch manager
Compiles cross-sell numbers from each RM.
Sees product penetration and pipeline by RM and branch on one screen.
- 18:00Head of retail
Waits for the weekly MIS pack.
Asks Alci which clients are at risk of leaving and why.
Alci at work in finance and banking.
Pick a request, or type your own. This is what your team sees in Synclo.
Demo with sample company data.
Spend meetings on decisions, not status updates.
Alci prepares the numbers before anyone walks in, answers questions live, and turns decisions into tasks.
Before
- Alci prepares pipeline by product and RM, stuck onboarding files and at-risk clients.
- Each RM gets their own action list.
During
- Only deals needing credit or pricing decisions are discussed.
- Decisions are recorded with reasons for the audit trail.
After
- Approvals, tasks and client follow-ups go out automatically.
- Compliance sees which files are coming next.
Pipeline reviews become short, documented decision sessions.
Also: Monthly risk and compliance committee
- Onboarding files past their deadline
- Expired KYC documents across the client base
- Disputes and complaints by product
- Audit trail of every exception approved this month
- 07:00Pack ready
Alci prepares pipeline by product and RM, stuck onboarding files and at-risk clients.
- 09:05Question in the room
“Which onboarding files are stuck?”
- 09:06Alci answers
14 files are stuck, 9 waiting on client documents. I sent secure reminders to all 9.
- 09:20Decisions captured
Approvals, tasks and client follow-ups go out automatically.
One platform for the entire finance and banking operation.
Sales is only the start. All eight modules and Alci share the same data, under one subscription.
- General ledger, payables, receivables and reconciliation
- Multi-branch consolidation and regulatory reporting
- ECL and EIR calculations automated
- Client onboarding and relationship tracking
- Pipelines for financial products and services
- Cross-sell and upsell insights
- Transaction queries and disputes
- Compliance, audit and escalation workflows
- Priority routing by product and branch
- Compliance and certification training
- Learning paths for regulations and processes
- Completion records for auditors
- Multi-branch workforce and payroll
- Performance tracking with insights
- Approvals and access by role
- Regulatory and transformation projects
- Deadlines and milestones across teams
- Real-time project status
- Answers questions from your live data
- Runs routine work by command
- Learns your patterns and handles repeat cases
Connects to the systems you already rely on.
Keep what works. Synclo connects to it, brings the data into one view, and lets Alci act on it.
Core and channels
Compliance
Collaboration
Finance
Connections run through Synclo integrations, file imports and our open API. Tell us what you use and we will confirm exactly how each one connects before you start.
From your files to a running company, in days.
How a finance and banking business moves onto Synclo. No consultants, no long project, and nothing changes until you are ready.
- Day 1
Share what you have
Upload your existing spreadsheets or connect your current system: your client lists, product holdings, onboarding checklists and relationship manager portfolios.
- Within days
Synclo sets itself up
Modules are arranged around your clients, onboarding, KYC documents, products, renewals and approvals. There is no consultant and no implementation project.
- First week
Your team starts working
People work in plain language and ask Alci when they are unsure, so there are no training courses to sit through.
- From then on
Alci takes on the routine
Alci learns how your team handles document follow-ups, renewal reminders and client review scheduling, and offers to take it over one approval at a time.
- All eight modules and Alci
- Set-up from your own files
- Connect SAP, Oracle or Dynamics first
- Updates and support included
- One price, agreed in writing
- A 14-day free trial, or a guided pilot
ECL and EIR automation
BankingSynclo built automation dashboards for Expected Credit Loss provisioning and Effective Interest Rate calculations, reducing manual work and aligning reporting with regulatory requirements. Synclo has also built a multi-currency digital wallet supporting cross-border transactions and currency conversion.
Talk to us about your project